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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Taff

October 30, 2024

5  out of  5
rating by Ben Taff
"Erica has been exceptional to work with. I have been with the same insurance company for over 20 years, and the only reason I decided to switch is because Erica was able to present a better financial option for me. Recently, I purchased a brand new home and welcomed a new driver to my family. My previous insurance provider offered less coverage at a higher cost. Erica efficiently navigated the complexities of insuring the new home, vehicles, and driver, ultimately saving me $500 over a six-month period. I cannot express my gratitude enough for her outstanding assistance. Thank you."
We responded:
"Ben, thank you for sharing your experience! I'm glad Erica could provide you with a better financial option and help you save money while ensuring comprehensive coverage for your new home and family. It's wonderful to know she navigated the complexities efficiently and made the transition smooth for you. We truly appreciate your trust in us after 20 years with your previous provider. If you have any further questions or need assistance, our office is always here to help. - Jon Miller - State Farm Insurance Agent, Helena, MT"
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Jeffrey Hershberger

August 6, 2024

5  out of  5
rating by Jeffrey Hershberger
"Erica was awesome to work with. Very prompt communication and kept everything simple."
We responded:
"Hey Jeffrey, Thanks for the awesome review! I'm glad Erica could help you out with prompt communication and keeping things simple. If you need anything else, we're here for you! - Jon Miller - State Farm Insurance Agent, Helena, MT"
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Tracy Kuehn

July 31, 2024

5  out of  5
rating by Tracy Kuehn
"Erica Romero, Jon’s assistant was very helpful and very knowledgeable. If you’re looking for new insurance, give Erica a call she’ll be more than happy to help you out. Great customer service."
We responded:
"Hi Tracy, thanks a bunch for the awesome review! I'm so happy to hear that Erica was able to assist you with her knowledge and great customer service. We’re always here if you need anything else! - Jon Miller - State Farm Insurance Agent, Helena, MT"
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Shelly Boyd

July 25, 2024

5  out of  5
rating by Shelly Boyd
"Absolutely the best experience I’ve had - process of changing insurance providers was super smooth and communication fantastic!"
We responded:
"Hey Shelly, Thanks a ton for the awesome review! I'm so glad you had a smooth experience switching providers and found our communication fantastic! If you ever need anything else, we're here for you! - Jon Miller - State Farm Insurance Agent, Helena, MT"
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Tammy Lyons

June 27, 2024

5  out of  5
rating by Tammy Lyons
"Erica is amazing and very understanding with all my questions and concerns. She was able to insure me when alot of places wouldn't."
We responded:
"Tammy, I'm thrilled to hear that Erica provided amazing service and was able to insure you when others couldn't! We're pleased to have been able to assist you with your insurance needs. If you have any more questions or concerns, feel free to reach out anytime! - Jon Miller - State Farm Insurance Agent, Helena, MT"
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Amanda Hooper

April 19, 2024

5  out of  5
rating by Amanda Hooper
"Every fast and easy to deal with also very understanding:)"
We responded:
"Amanda, we're glad to hear that your experience with us was fast, easy, and understanding! - Jon Miller - State Farm Insurance Agent, Helena, MT"
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Shelby Stubblefield

April 5, 2024

5  out of  5
rating by Shelby Stubblefield
"Super helpful! And efficient! Shout out my dawg Erica!"
We responded:
"Shelby, thank you for the kind review! Erica is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us! -Jon Miller - State Farm Insurance Agent, Helena, MT"
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Angela D'Avella

March 18, 2024

5  out of  5
rating by Angela D'Avella
"Erica with Jon Miller State Farm was amazing to work with! She helped save me over $2000/yr on my auto policy and made it painless to get switched over."
We responded:
"Angela, we are thrilled to hear about your positive experience with Erica! Saving money on your auto policy is fantastic, and we are delighted that Erica made the process seamless for you. Thank you for choosing our team to assist you with your insurance needs. Jon Miller - State Farm Insurance Agent, Helena, MT"
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Johanna Cordova

December 7, 2023

5  out of  5
rating by Johanna Cordova
"Erica was really great at helping me get everything transitioned after I moved from another state. This was a really quick and simple process!"
We responded:
"Johanna, thank you for taking the time to leave us a review! Erica is a wonderful member of our team and we are so glad to hear she was able to assist you with transferring your policy!"
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Mike & Marya Warren

September 28, 2023

5  out of  5
rating by Mike & Marya Warren
"I recently shopped around for vehicle and home owner's insurance. I decided to go to State Farm to get quotes. I met with Erica and told her what I needed. In a very short period of time she had quotes for our vehicles and home. She went over everything in a very professional manner. She answered questions I had thoroughly and timely. After being with State Farm for only a few months we had to make a claim. I contacted Erica and once I sent the estimate and pictures of the damage everything was taken care of within the same day. I had many questions and she answered them quickly and professionally. The lower rates brought us to State Farm. However, the customer service from Erica has impressed me the most. Thank you, Erica!"
We responded:
"Thank you so much for sharing your positive experience with Erica and State Farm. We're thrilled to hear that Erica provided you with efficient service, answered your questions thoroughly, and ensured a seamless claims process. Your feedback is truly appreciated, and we're honored to have you as a valued customer."
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Natalie Kimball

September 19, 2023

5  out of  5
rating by Natalie Kimball
"Helpful. Explained everything clearly. Worked with what I needed and very efficient. Thank you."
We responded:
"Thank you for taking the time to leave us a review, Natalie. Our State Farm office in Helena would be nothing without policyholders like you!"
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anna salini

September 11, 2023

5  out of  5
rating by anna salini
"The best in the world. Highly recommend him. Gives very sound advice.. very helpful even if it's other advice you need."
We responded:
"Anna, thank you for your kind comments! We appreciate your trust in us to take care of your insurance policies."
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Tracy Caudill

August 18, 2023

5  out of  5
rating by Tracy Caudill
"Great people to work with. Great rates. Work with you when you need it"
We responded:
"Thank you for the five-stars, Tracy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Austin Mccann

August 1, 2023

5  out of  5
rating by Austin Mccann
"Fantastic service Erica was A+ was in and out with no issues!"
We responded:
"Austin, thank you for the shoutout for Erica! We greatly appreciate your business!"
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Meagan Gallagher

June 29, 2023

5  out of  5
rating by Meagan Gallagher
"I needed to increase the amount of coverage I had on my home after my property value increased dramatically. Erica was very quick in updating my policy and she took time to look over my vehicle coverage as well. She was able to save me money on vehicle insurance while increasing coverage. Thanks Erica!"
We responded:
"Hi, Meagan! Thank you for the shoutout for Erica! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Mary Marlin

June 7, 2023

5  out of  5
rating by Mary Marlin
"I am moving to a new place in Montana and needed a renters insurance policy. Erica at Jon Miller State Farm was so helpful and quick to provide a quote for what we needed! Our transaction was fast and easy. I highly recommend this local agent."
We responded:
"Thank you, Mary, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Erica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Trey Brandt

May 24, 2023

5  out of  5
rating by Trey Brandt
"Erica was very helpful with absolutely everything! With being young and just moving here, she explained it all and was so generous!"
We responded:
"Thanks for the kind words, Trey! We’re happy to hear Erica was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Karen Grevenitz

April 18, 2023

5  out of  5
rating by Karen Grevenitz
"brandan was extremely helpful in getting auto insurance. he was knowledgable, timely, thorough and nice. I would recommend him to others."
We responded:
"Thanks, Karen! We are so happy to hear that you had a great experience getting a quote with our agency. Please let us know if you ever need anything!"
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Ole Faldalen

January 24, 2023

5  out of  5
rating by Ole Faldalen
"Saved me money and super awesome service!"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Tatelynne Waddell

Tatelynne Waddell

January 12, 2023

5  out of  5
rating by Tatelynne Waddell
"Love working with these wonderful people for the last 4 years or so!"
We responded:
"Tatelynne, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Tana Reed

January 12, 2023

5  out of  5
rating by Tana Reed
"The most amazing and helpful staff!"
We responded:
"We love seeing reviews like this, Tana! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Alexandria Ventre

November 23, 2022

5  out of  5
rating by Alexandria Ventre
"I decided to shop rates last month after my auto policy went up again even with no changes to driving history. I spoke to Erica here. She was awesome and got me coverage for almost half of what I was paying at the same policy levels with my old insurance company. She was very helpful, attentive and easy to work with. Thanks!"
We responded:
"Alexandria, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Cindy Klaniecki

November 7, 2022

5  out of  5
rating by Cindy Klaniecki
"I would highly recommend Jon Millers State Farm specifically agent Brandan Holland. We have a teenage driver on our policy which had caused a mountainous increase in our insurance rates. We reached out to Brandan at State Farm and he was able to get us better policies for a much better rate. Brandan is a great communicator and advocates for his clients."
We responded:
"Cindy, thank you for your review. We enjoy helping great customers like yourself!"
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McKinley Sparks-Lowry

October 21, 2022

5  out of  5
rating by McKinley Sparks-Lowry
"I am a small business owner and I am finally able to break into commercial snow removal this year which means you need to have all your ducks in a row legally and you have to be able to prove it. Erica helped me tremendously from the Jon Miller State Farm branch here in Helena. Thank you."
We responded:
"McKinley- Thank you for your review and for your business. I am a small business owner and we love helping other small business owners like yourself. All the best- Jon"
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Zeba Reeder

October 12, 2022

5  out of  5
rating by Zeba Reeder
"I worked with Erica from Jon's office and she was great. She took all my info and got me more coverage for less money each month so I switched from geico who I've been with for many years."
We responded:
"Hi Zeba, Thank you for your review. We are happy to have you as a policyholder! We appreciate you placing trust in our office for your home and auto insurance. We look forward to working with you for years to come!"